Policies

What you're paying for

The 90-day intensive is $1,250 a month for three months, or $3,750 paid once. It includes a 45-minute onboarding call, which is planning and does not count as a coaching session, and four 30-minute one-on-one video coaching sessions each month. The complimentary 30-minute introductory conversation before you enroll is a separate appointment.

Integration, the lighter support period after an intensive, is $495 a month and usually lasts two months. We choose the length together, from one to three months.

A next intensive is the same price as the first and begins only if we both agree.

Refunds and cancellation

You can cancel any time before your third coaching session begins and receive a full refund of everything you've paid, whether you chose monthly payments or paid upfront. To cancel, email me at hello@seanpurcell.coach.

A session that counts as used under the rescheduling policy below (for example, one missed without notice) also counts toward the first three sessions. Once your third coaching session begins, or would have begun, the full three months of the intensive are owed, whether you pay monthly or all at once. If you're on monthly payments, the remaining payments still come due. Stopping attendance does not end them.

Rescheduling and missed sessions

You can reschedule a coaching session with at least 24 hours' notice. The replacement session needs to happen at a time that works for both of us, within seven calendar days of the original session.

A session you cancel with less than 24 hours' notice, miss without notice, or don't reschedule within those seven days counts as used and isn't refundable. I may make exceptions for emergencies or other circumstances.

If I need to reschedule a session, I'll work with you to find a replacement time that suits you, and you won't be penalized.

No automatic renewal

Your billing never renews on its own. The intensive is three monthly payments you agree to up front, and then billing stops. Each integration month and each new intensive is a separate payment you agree to.

Payments

Payments are processed securely by Stripe, and this website uses https. I never see or store your card number.

Billing questions and disputes

If a charge looks wrong, please email me first at hello@seanpurcell.coach. I'll reply within two business days. You can also contact your card issuer at any time. If a charge is disputed, I'll provide the agreement, your payment records, and your session dates.